Technology-related advice on traveling to Quito, Ecuador

Although my focus here is on traveling from the U.S. to Quito, much of what I recommend applies elsewhere in South America, indeed in much of the world.

Iglesia de la CompañaThere’s WIFI everywhere. Ecuador is in the middle of an exciting explosion of Internet access, and you’ll see netbooks advertised daily in newspapers and magazines. That said, feel free to bring a laptop, iPhone, iPad or whatever else you want to use to get online. In fact, having one will make it very easy for you to communicate with the States. Here’s the caveat — bring a good lock for a laptop and make sure you keep up with anything else that’s portable and valuable. Once down here, keep the laptop in a safe or always locked up, depending on your living situation, when you’re not using it. There’s not much of a laptop-in-café culture down here, and that’s probably because laptop thefts are so common. If you are the kind of person who does like to use a laptop at a café, stop by Nocion Café, at Foch y Seis de Deciembre. A little place, painted orange, the owners are a friendly young couple. You’ll see netbooks and MacBooks side by side in this café. And their espresso is fantastic.

For calling the US, I strongly recommend setting up a Google Voice account (and learning to use it) and then a Skype phone number. The Skype number is a paid feature of Skype’s otherwise free services, but it’s not that expensive (ca. $20 for three months?) and it attaches a phone number to your Skype account. This is a way for people in the US to call you without paying international fees. You set up the number with whatever area code you want, so for some people, this will just be a local call.

Of course, you can still use Skype to connect with other Skype users (for voice, video, and text chat), but now you also have a number that friends and family can call from their phones and connect to you on Skype.

Add Google Voice to the mix, and you have a way to call any phone number in the US (and Canada) for free. It’s hard to explain how Google Voice works if you aren’t familiar with it, but basically you tell Google Voice (via its website) who you want to call and which phone number of yours you want it to use (in this case, the Skype number), and Google Voice connects your laptop with the phone number you want to call. I set this up for business (since I am working while down here), and it has also been useful for keeping in touch with family. The catch with Google Voice is that you have to register for it, and you have to register while you’re in the US. You can’t sign up for it once you’re down here. But, if you signed up for it ahead of time, it will work while you’re down here.

Speaking of geographically restricted content, Amazon digital downloads, Pandora, Hulu, and Crackle don’t work outside the US. The iTunes Store and Joost will work, but if you want to get access to the others, you can use a VPN or web-based proxies. They’re not as reliable (mainly because you are relying on someone else to keep them working), but when they do work, it’s just like being in the US.

For backing up your computer, I recommend Dropbox. Use the paid version if you have more than 2GB of data you want to keep backed up. It works flawlessly down here. Plus, if the unfortunate happens and your laptop is stolen, breaks, or otherwise inconveniences you, Dropbox will have all of your data accessible to you online (and ready to sync with a new computer).

A Flickr Pro account will let you create as many Sets of photos as you want, and since you can upload photos at full resolution, it’s a great online backup for your photographic recordings of your experiences. YouTube will back up any videos you take (edited or raw), within their time/GB restrictions. Use Vimeo if you have videos longer than 8minutes. The privacy settings for Flickr, Vimeo, and YouTube allow you to store videos/photos on their servers but leave them private if you want to.

For local communications, you’ll want a cell phone. Any GSM cell phone (except an iPhone purchased in the US*) will work down here. If you have one, just bring it and plan to replace the SIM card with one from an Ecuatoriano company. There are two major companies, Movistar (a division of the Spanish telecommunications company Telefónica) and Porta. Both have equivalent cost features and coverage in Quito (in my experience), but Movistar has better coverage outside of Quito. So, I went with Movistar. If you have a GSM phone and want to use it, expect to pay about $25 for a local SIM.

Because my iPhone wouldn’t work down here (see below), I bought the cheapest cell phone Telefónica would sell me ($60) with no monthly plan. Instead, I buy minutes $6 at a time. You can purchase cards with scratch-off codes to recharge your minutes or, more and more often, have your phone’s minutes magically recharged at tiendas all over town. I stop by the same places where I pop in to buy water and add $6 at a time to my phone.

*I have an iPhone and brought it with me. Sure enough, there is some kind of software lock on it that keeps it from working with anything but AT&T, so I was not able to use a Telefónica (Movistar) SIM card with it. I still use it on WIFI networks, but I keep it in airplane mode to keep it from roaming. Of course, you can buy an unlocked iPhone from Movistar, but plan to pay more than a grand for it.


Technology-related advice on traveling to Quito, Ecuador — 17 Comments

  1. I know most people have movi here so it’s convenient to have movi for the movi-to-movi promotions BUT I know Porta gets WAY better coverage outside of Quito (in Quito there’s no difference). I say this because everytime I go to the rainforest (I go often) or to the beach, and in between Quito and just about any place in Ecuador, only people who have Porta have ANY luck in finding signal as opposed to NO signal with Movi in the more remote areas.
    Also, for those who are willing to take the risk, you can always jailbreak your iphones to use Porta or Movi.
    BUT Verizon people, you’re totally out of luck, your phone has to have a slot for a SIM card to work in Ecuador.

    ***SIDE NOTE: I’m Ecuadorian and I have lived most of my life in the states but I moved here a few months ago…I have tons of family here (so i’ve asked them all about these questions that have to do with technology) and throughout my life I’ve come to visit just about every year. I know what i’m talking about.***

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  4. This was really helpful, thank you!
    The only thing I’m wondering is, I have read that internet cafes do not let you use skype because they would like you to pay for the long distance services that they are providing themselves. If you can’t use it in the internet cafes, where are you supposed to use it?

  5. While this might be the case in some places, most internet cafés that I saw use Skype. In fact, they advertise it, painting the Skype logo on the window or door of the place. In these places, you’re charged just a per minute price to use the computer, and Skype is just one of the many programs you can use within that time. Net Flanders (yes, the name is a play on Homer Simpson’s neighbor’s name) is the café that I used most often, and there is a camera atop every computer. Net Flanders is at Juan Leon Mera and Joaquin Pinto.

  6. Kindle Fire HD is about to be released. Amazon is only able to send the E-reader to Ecuador. Do you think support for Kindle will improve if so, when?

    thank you

  7. Amazon’s Kindle has come out with a international type. I should be geting mine within days. As for the new Kindle Fire I’m hopeing when sales start in Europe the newer more priceyer Kindle will be available. Sad not being able to get better service from the states. As far as I can tell Kindle E-reader should work fine. You book lovers should love that I do.

  8. So there’s no way to access Pandora on my iPhone 4s with Verizon while in Quito?

  9. @Sarah – you can access Pandora, but you have to go through a VPN, which you can turn on in the iPhone’s settings. The VPN would have to connect to servers in the US (say, a US university if you are affiliated with one or a corporate office in the US). Most of the time, you will have to set that up before you leave the US, or at least be able to communicate with someone in the US who can help you set it up.

  10. Or you can use Spotify, a music streamer that is even better than Pandora and doesn’t require a location blocker! Also, you can have AT&T unlock your phone for free with an email to their service department, as long as you are outside of your contract and have a zero balance. Then you will be up and running!

  11. I’m going to Quito in November 2016. This info is very helpful but I notice 6 years old. Is there any updated info?

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